AWS ap-south-1 shared backend connectivity issues

Incident Report for Dgraph Cloud

Resolved

This incident has been resolved.
Posted Feb 08, 2023 - 17:01 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 08, 2023 - 17:00 UTC

Monitoring

A fix has been implemented and we are monitoring the components closely. All free and shared backends should now be operational and open to user traffic.
Posted Feb 08, 2023 - 16:16 UTC

Investigating

We are currently investigating an issue affecting connectivity to shared backends running in our AWS ap-south-1 shared cluster.
Posted Feb 08, 2023 - 10:31 UTC
This incident affected: AWS Clusters (AWS ap-south-1 (Mumbai)).